Our Services

Golf course management

We have a best practice and data-driven approach to club and golf business operations. We focus on the fundamental club and golf business issues of managing risk, increasing revenues, increasing satisfaction and service levels, and controlling costs.

Understanding that each property is uniquely influenced by its location, amenities, culture, objectives, structure and ambitions, we seek to match proven methods with creative solutions to deliver successful outcomes for both the top and bottom lines.

golf course marketing

Marketing and communications solutions yield excellent results. They are both sector and business specific, tailored to support the ambitions of the club or property and are informed by detailed market insights and proven best practices.

We help our clients build relationships with their customers, their membership, employees, media and other stakeholders in a way that drives value for their business. Most critically, we encourage measurable tactics through which a management team can monitor returns and constantly evolve their approach in order to secure the very best value.

Inventory / asset management

Our asset management team retain vast knowledge and experience in measuring and determining the value of golf assets, planning and implementing value enhancement strategies and in executing appropriate exit strategies to maximize returns.

Our approach is data-driven, guided by our proprietary global databank of key performance and best practice metrics delivered by our benchmarking technologies and research initiatives. We also retain capital planning expertise to identify delayed capital issues, plan long-term enhancement programs, and evaluate higher and best purpose.

Finally, we are hands-on, serving as members of your team in shaping and implementing strategic and tactical management solutions.

market research

Our approach to market research is very thorough and systematic. We start by identifying the objective or management issue being faced. This is critical so we can focus on the information that is required to solve this problem.

We next determine the most appropriate methods of research, design a research plan, and then implement the appropriate data collection techniques. Such techniques include survey research, focus groups and interviews, performance analysis and observation, sourcing studies and data published by external sources such as those on population and households, regional development plans and transport trends.

With data collected, our team, leveraging both proprietary technology and our vast experience in such analysis, processes and interprets all of the data gathered. We will typically provide two reports, one of which will present the results of the research and describe our methodology, and the other which will discuss the interpretations and critical learnings from the research process.

staffing

Six strengths that distinguish our placement service from many other capable search firms:

• Global reach
• Exclusively dedicated to working only with the industry’s elite leaders
• Deep industry and contextual knowledge
• Professional development education and training
• Executive-level and boardroom coaching
• Working with a senior partner every time

golf course consulting

Research reveals a strong correlation between consistent use of best practices and the ability to operate at lower cost and deliver greater value. Our functional and process benchmarking services provide your management team with the insight they need to evaluate performance relative to business value and strategy; identify, quantify and prioritize process improvement opportunities; and develop a factual basis for driving change.

With access to a vast global network of club performance data, we will review your club’s performance against key strategic goals, analyze all of your club’s key performance indicators and provide a comprehensive comparison against peer clubs and global leaders, highlighting gaps, unusual occurrences and key trends.

due DILIGENCE / sales 

Every club, business or project seeks to create sustainable value for its stakeholders. To achieve such value requires highly-informed decision making, clarity of vision and purpose, clinical processes and the talent to implement.

We believe the most effective way for us to bring value to our clients, is to become their partner. Together we develop clear, practical financial tools proven to deliver meaningful and enduring impacts on performance improvement. We tailor our solutions to the needs of our clients to help them solve problems and pursue opportunities.

We specialize in measuring and determining the value of golf businesses and assets around the world, advising our clients in both sourcing and brokering business and real estate transactions. Our professional transaction team serve as entirely objective and independent advisors throughout the process, working to identify and maximize value throughout the transaction lifecycle.

membership sales / development

We invest a considerable amount of our time and resources in tracking and understanding global trends and best practices specific to club membership. Through our research platforms, we gain valuable insight on emerging opportunities and threats, and we use this information for the greater good of our clubs clients.

These platforms include board retreats, member surveys, best practices, pulse surveys, market studies and comprehensive analysis of third party regional and segmentation studies.

This vast bank of contemporary knowledge empowers our club clients to learn of the most effective and creative ways clubs across the globe are successfully reinvesting, marketing and positioning themselves for the future.